Privacy Policy

Brooks & Bennett Newport runs this store and website — including all related information, content, features, tools, products, and services — to give you, the customer, a curated shopping experience (the "Services"). Brooks & Bennett Newport uses Shopify as its platform to deliver these Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase through the Services, or otherwise get in touch with us. If anything in our Terms of Service conflicts with this Privacy Policy, this Privacy Policy takes priority when it comes to handling your personal information.

Please read this Privacy Policy closely. By accessing or using the Services, you're confirming you've read it and understand how we collect, use, and share your information as described here.

Personal Information We Collect or Process

"Personal information" means information that identifies you or could reasonably be tied to you. It doesn't include anonymous or de-identified data that can't be linked back to you. Depending on how you use the Services, where you're located, and what the law requires, we may collect or process:

• Contact details — name, address, billing/shipping address, phone number, email.
• Financial information — card numbers, account numbers, payment details, transaction records, payment confirmations.
• Account information — username, password, security questions, preferences, settings.
• Transaction information — items you view, cart, wishlist, purchase, return, exchange, or cancel, plus your order history.
• Communications with us — anything you share when contacting customer support, for example.
• Device information — details about your device, browser, network, IP address, and other identifiers.
• Usage information — how you interact with and navigate the Services.

Where This Information Comes From

• Directly from you — when you set up an account, use the Services, or contact us.
• Automatically through the Services — from your device as you browse, and via cookies/similar technologies.
• Through our service providers — when they collect or process data on our behalf while enabling certain technology.
• From partners or other third parties.

How We Use It

• To provide, personalize, and improve the Services — fulfilling our contract with you, processing payments and orders, remembering preferences, sending account-related notices, handling returns/exchanges, managing your account, arranging shipping, enabling reviews, and tailoring your shopping experience, including product recommendations.
• Marketing and advertising — sending promotional emails, texts, or mail, and showing you ads on our Services or elsewhere, sometimes based on past purchases or cart activity.
• Security and fraud prevention — verifying your identity, keeping payments and shopping secure, spotting and investigating fraud or unsafe activity, and protecting our Services. If you set up an account, keeping your login details private is your responsibility.
• Communicating with you — providing support, staying responsive, and maintaining our relationship with you.
• Legal reasons — complying with the law, responding to valid legal requests, participating in legal proceedings, and enforcing our policies.

How We Share It

We may share your information with third parties in certain situations, subject to this Privacy Policy:

• With Shopify, vendors, and other service providers handling things like IT, payments, analytics, customer support, cloud storage, shipping, and order fulfillment on our behalf.
• With business and marketing partners to advertise to you, including personalized advertising based on your interactions with our store. These partners may process information according to their own privacy policies. Depending on where you live, you may have the right to opt out of certain targeted advertising.
• When you ask us to or consent to it, such as when information needs to be provided to shipping or fulfillment partners to deliver your order.
• With our affiliates or others within our corporate group, where applicable.
• In connection with a business transaction, such as a merger, acquisition, restructuring, or bankruptcy, or when necessary to meet legal obligations, enforce our policies, or protect the Services and our users.

Our Relationship with Shopify

Shopify hosts our Services and processes information to help us provide and improve them. Information you submit through our store may be shared with Shopify and other service providers, including parties located outside your home country.

We may also use Shopify features that rely on information from your interactions with our store and other merchants using Shopify. For certain features, Shopify may be responsible for processing your information and handling applicable privacy-rights requests.

You can review Shopify's Consumer Privacy Policy and available privacy controls for additional information.

Third-Party Websites and Links

Our Services may contain links to websites or platforms operated by third parties. If you visit websites we don't control, you should review their privacy and security policies. We aren't responsible for the privacy, security, accuracy, or reliability of third-party websites.

Information you post in public or semi-public areas, including third-party social media platforms, may also be visible to other people. A link to another website does not necessarily mean Brooks & Bennett Newport endorses that website or its operators.

Children's Data

Our Services aren't intended for children, and we don't knowingly collect personal information from anyone under the age of majority in their jurisdiction.

If you're a parent or guardian and believe your child has provided personal information to us, please contact us using the information below to request its deletion. We do not knowingly sell or share, as those terms may be defined by applicable law, personal information belonging to individuals under 16.

Security and How Long We Keep Your Data

No security system is completely secure, so we cannot guarantee absolute security. Information transmitted over the internet may also carry security risks, and you should avoid sending sensitive information through unsecured communication channels.

How long we retain personal information depends on factors such as whether we need it to maintain your account, fulfill orders, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights, subject to applicable law:

• Access/Know — request information about the personal data we hold about you.
• Delete — request deletion of your personal information.
• Correct — request correction of inaccurate personal information.
• Portability — request a copy of your information or, where applicable, ask that it be transferred elsewhere.
• Opt out of sale/sharing for targeted advertising — depending on your jurisdiction, you may have the right to opt out of personal information being "sold" or "shared" for targeted advertising as those terms are defined by applicable law.
• Managing communication preferences — you can unsubscribe from promotional emails using the unsubscribe link contained in those emails. You may still receive non-promotional communications, such as order confirmations and shipping updates.

Where required by applicable law, supported browser-based opt-out signals such as Global Privacy Control may also be treated as an opt-out request.

You may exercise applicable rights through the Services or by contacting us using the information below. We won't discriminate against you for exercising applicable privacy rights. We may need to verify your identity before fulfilling certain requests and may request proof of authorization when an authorized agent submits a request on your behalf.

Complaints

If you're unhappy with how we've handled your personal information, please contact us using the details below. Depending on where you live, you may also have the right to appeal a decision or submit a complaint to your local privacy or data protection authority.

International Transfers

We and our service providers may transfer, store, and process personal information outside your home country. Where required by applicable law, international transfers will be carried out using recognized safeguards, such as approved contractual protections or adequacy mechanisms.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or operations. When we make changes, we may update the "Last updated" date and provide additional notice when required by applicable law.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, contact:

Brooks & Bennett Newport
Email: support@Brooks-Bennett.com